Why ISO 9001 and ISO 27001 Certifications Fit Together Well

ISO 9001 is the standard that assures quality management in a business, therefore it is the key certification which was created for businesses in all industries. ISO 9001 certification ensures that quality management systems (QMS) conform to all legal and industrial requirements. However, most organizations are also required to handle information and data, therefore having an effective, regulated information security management system (ISMS) is also important. ISO 27001 is the standard that defines the requirements for implementing and maintaining an ISMS within an organization.

Both ISO certifications are a necessity for organizations that wish to provide high-quality services or products to customers and maintain customer and employee information security. Though both standards set regulations for two different management systems, there are many similarities between them, which help to make ISO 9001 and ISO 27001 implementation easier. This article will explain these similarities.

Scoping

Organization need to determine quality and security issues, interested parties and the requirements for quality assurance and information security. These can be addressed together by initiating certain actions.

Leadership Involvement

To achieve ISO 27001 certification and ISO 9001 certification, an organization needs consistent support from its top management. Management must help to obtain resources, plan for QMS and ISMS implementation, train employees to work with the updated systems, and align the systems’ objectives with the organization’s goals.

Human Resources

Maintenance of a QMS and a ISMS requires adequate support from human resources. There must be dedicated employees or staff who will implement the management systems and also take charge of the ongoing maintenance.

Document Management

Even if the roles and requirements of a QMS and ISMS are different, the documentation procedure is the same. Because of this, ISO certification agencies can easily document them at the same time, saving on the cost of hiring two separate teams or agencies to correctly implement document management for both systems.

Internal Audit

An internal audit ensures the QMS and ISMS conform to the standard requirements, and can be conducted at the same time by the same ISO certification agency. Quality and information security go hand in hand in businesses, as security and quality must be assured for all processes and information used by the organization, including service and product delivery. Therefore even though the reviewed processes, inputs, and outputs are different for the respective management systems, conducting a single audit will be adequate.

Bottom Line

The objective of both ISO certifications is clearly different. While ISO 9001 certification is aimed towards maintaining and enhancing the quality standards of a business, ISO 27001 certification provides requirements for maintaining an ISMS. The former’s objective is to foster consistency and accuracy in the business process and deliver high-quality products or services, and the latter is meant to secure the confidentiality of the information used by a business in their processes. Clearly, the QMS and ISMS are similar despite the differences, therefore, achieving both certifications at the same time is a wise decision, as it will save on time and resources.

Also Read: Integration of ISO Management System Standards

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